Terms & Conditions

Last Updated: January 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Student," "User," "you," or "your") and AI Learning Hub ("we," "us," "our," or "Company"), a registered educational organization located at 4 Robertson Walk, New Lucasfurt RG27 8PG, United Kingdom (Registration No: 99373133).

By accessing our website at https://ailearninghub.org, enrolling in our courses, or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

We reserve the right to modify these Terms at any time. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

2. Definitions

For the purposes of these Terms:

  • "Course" refers to any educational program, training, workshop, or learning material offered by AI Learning Hub
  • "Services" means all educational services, website access, course materials, and related offerings provided by AI Learning Hub
  • "Content" includes all text, graphics, images, videos, audio, software, code, and other materials available through our services
  • "Platform" refers to our website and any associated learning management systems or applications
  • "Enrollment" means the process of registering for and gaining access to a Course

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 16 years of age to use our services. Users under 18 must have parental or guardian consent. By using our services, you represent and warrant that you meet these age requirements.

3.2 Account Creation

To access certain features and enroll in courses, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized access or security breaches

3.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary to protect our services or other users.

4. Course Enrollment and Access

4.1 Enrollment Process

Enrollment in courses requires:

  • Completion of the registration form with accurate information
  • Payment of applicable course fees (unless otherwise specified)
  • Acceptance of these Terms and any course-specific requirements
  • Meeting any prerequisite qualifications stated in the course description

4.2 Course Access

Upon successful enrollment and payment:

  • You will receive access credentials to course materials within 48 hours
  • Access is granted for the duration specified in the course description
  • Access is personal and non-transferable
  • You may not share your login credentials with others

4.3 Course Availability

We reserve the right to:

  • Modify course content, schedules, and instructors
  • Cancel courses due to insufficient enrollment or unforeseen circumstances
  • Substitute instructors when necessary
  • Update course materials to reflect current industry practices

In the event of course cancellation by AI Learning Hub, enrolled students will receive a full refund or the option to transfer to an alternative course.

5. Payment Terms

5.1 Course Fees

Course fees are clearly stated on our website and must be paid in full before accessing course materials, unless alternative payment arrangements have been made in writing.

5.2 Payment Methods

We accept payment through various methods including credit cards, debit cards, and bank transfers. All payments are processed securely through third-party payment processors.

5.3 Price Changes

We reserve the right to change course prices at any time. Price changes do not affect students already enrolled in courses at the time of the change.

5.4 Taxes

All fees are exclusive of applicable taxes unless otherwise stated. You are responsible for any taxes, duties, or charges imposed by governmental authorities.

5.5 Currency

All prices are displayed in British Pounds (GBP) unless otherwise specified.

6. Refund and Cancellation Policy

Please refer to our separate Refund Policy for detailed information regarding cancellations, withdrawals, and refund eligibility. The Refund Policy is incorporated into these Terms by reference.

7. Intellectual Property Rights

7.1 Our Content

All Content on our Platform, including but not limited to course materials, videos, text, graphics, logos, software, and designs, is the property of AI Learning Hub or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Content solely for personal, non-commercial educational purposes. This license does not permit you to:

  • Reproduce, distribute, or publicly display any Content
  • Modify, adapt, or create derivative works from our Content
  • Use Content for commercial purposes
  • Remove or alter any copyright, trademark, or proprietary notices
  • Share course access or materials with unauthorized individuals
  • Record, screenshot, or copy course videos and materials for distribution

7.3 User-Generated Content

By submitting content to our Platform (such as forum posts, project submissions, or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for educational and promotional purposes.

7.4 Copyright Infringement

We respect intellectual property rights. If you believe any Content infringes your copyright, please contact us with detailed information including:

  • Description of the copyrighted work
  • Location of the infringing material
  • Your contact information
  • A statement of good faith belief
  • A statement of accuracy under penalty of perjury
  • Your physical or electronic signature

8. Student Conduct and Responsibilities

8.1 Acceptable Use

You agree to use our services responsibly and ethically. Prohibited activities include:

  • Harassment, discrimination, or abusive behavior toward instructors or other students
  • Cheating, plagiarism, or academic dishonesty
  • Sharing login credentials or course materials with unauthorized persons
  • Attempting to gain unauthorized access to our systems
  • Distributing malware, viruses, or harmful code
  • Using our services for any illegal purposes
  • Impersonating others or providing false information
  • Disrupting course delivery or platform functionality

8.2 Academic Integrity

Students must maintain academic honesty in all coursework. Violations of academic integrity may result in:

  • Failure of specific assignments or entire courses
  • Suspension or expulsion from current and future courses
  • Revocation of certificates or credentials
  • Legal action in cases of fraud or serious misconduct

8.3 Technical Requirements

Students are responsible for:

  • Maintaining compatible devices and internet connectivity
  • Installing required software and updates
  • Ensuring their technical setup meets minimum course requirements
  • Backing up their own work and data

9. Certificates and Credentials

9.1 Certificate Issuance

Certificates are issued upon successful completion of course requirements, including:

  • Attendance requirements (for instructor-led courses)
  • Completion of all assignments and assessments
  • Achievement of minimum passing scores
  • Full payment of course fees
  • Compliance with academic integrity standards

9.2 Certificate Validity

Certificates represent completion of specific courses at the time of issuance. We reserve the right to revoke certificates if:

  • Academic dishonesty is discovered
  • Payment is reversed or disputed
  • Terms were violated during the course

9.3 No Accreditation Claims

Unless explicitly stated, our courses do not carry accreditation from specific educational bodies or entitle holders to professional licenses. Certificates demonstrate completion of our training programs.

10. Disclaimers and Limitations of Liability

10.1 Educational Outcomes

While we strive to provide high-quality education, we do not guarantee specific learning outcomes, career advancement, employment, or salary increases. Success depends on individual effort, prior knowledge, and external factors beyond our control.

10.2 Service Availability

We provide services on an "as is" and "as available" basis without warranties of any kind. We do not guarantee uninterrupted, error-free, or secure service. Platform maintenance, updates, or technical issues may cause temporary unavailability.

10.3 Third-Party Content and Links

Our Platform may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party resources is at your own risk.

10.4 Limitation of Liability

To the maximum extent permitted by law, AI Learning Hub and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Your use or inability to use our services
  • Errors, interruptions, or delays in service
  • Loss of data or course progress
  • Unauthorized access to your account
  • Third-party actions or content

Our total liability for any claims related to our services shall not exceed the amount you paid for the specific course or service giving rise to the claim.

10.5 Indemnification

You agree to indemnify and hold harmless AI Learning Hub from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your use of our services
  • Your violation of any rights of third parties
  • Your conduct in connection with our services

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in the Privacy Policy.

12. Communication

12.1 Electronic Communications

By using our services, you consent to receive electronic communications from us, including:

  • Course-related announcements and updates
  • Administrative notices and policy changes
  • Marketing communications (with your consent)
  • Technical support correspondence

12.2 Opting Out

You may opt out of marketing communications at any time through unsubscribe links in emails or by contacting us directly. However, you cannot opt out of essential service-related communications.

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us. Termination does not entitle you to refunds except as specified in our Refund Policy.

13.2 Termination by Us

We may suspend or terminate your access immediately without notice if:

  • You violate these Terms
  • You engage in fraudulent or illegal activity
  • Your account remains inactive for an extended period
  • We discontinue services or cease operations

13.3 Effects of Termination

Upon termination:

  • Your access to courses and materials will cease
  • We may delete your account data as per our retention policies
  • Outstanding payment obligations remain due
  • Provisions regarding intellectual property, liability, and dispute resolution survive

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14.3 Dispute Resolution

Before initiating legal proceedings, we encourage you to contact us to resolve disputes informally. We commit to working in good faith to reach a mutually acceptable resolution.

14.4 Class Action Waiver

To the extent permitted by law, you agree that disputes will be resolved on an individual basis. You waive any right to participate in class actions or class-wide arbitration.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and AI Learning Hub regarding our services and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or technical failures.

15.6 Language

These Terms are provided in English. Any translations are for convenience only, and the English version shall prevail in case of discrepancies.

16. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

AI Learning Hub

4 Robertson Walk
New Lucasfurt RG27 8PG
United Kingdom

Phone: +447285254231

Registration Number: 99373133

Email: [email protected]

Website: https://ailearninghub.org

17. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must discontinue use of our services immediately.